Diplomat America: Frequently Asked Questions
Who is eligible for the Diplomat?
Any non-US Citizen or non-Australian who is traveling outside to the United States is eligible to apply for Diplomat America. This plan is available for ages 14 days old to 80+ years. Senior Citizens age 80+ can get $20,000 of comprehensive coverage.
Is this plan managed by INF?
This plan is managed by Global Underwriters, not the INF. INF Plans are underwritten by US Based Companies and have a 100% claims payment rate. Because we do not manage Global Underwriters Plans, we do not have any incite on claims payments rates. We also do not produce the ID cards, certificates of insurance, or handle any of the claims for this plan.
Can I cancel this plan?
Refund of premium, less a $25 processing fee, will be considered only if written request is received prior to the effective date of coverage. After that date, the premium is considered fully earned and non-refundable. Partial refunds are not available.
Why is this plan cheaper than an INF Plan?
This plan does not afford the same coverage nor benefits than most INF sponsored health insurance plans. For example, INF Standard plan covers issues such as urinary tract infection, which this plan does not cover. Moreover, because INF Plans provide a higher benefit & actually pay claims, the premiums may be relatively higher.
Although this plan has comprehensive coverage, it is important to look at the exclusions and limitation of each policy to determine if benefits (if any at all) will be paid out.
Who do I reach to out about claims questions?
You will have to reach out to Global Underwriters directly to find where this plan is accepted, where to submit reimbursements, and the check claims statuses. Global Underwriters offices can be reach at:
Global Claims Administration
3195 Linwood Rd, Suite 201
Cincinnati OH 45208
Inside US and Canada: 800-513-2981
Outside US and Canada: 513-533-1330
Will this plan cover pre-existing conditions?
This plan affords some pre-existing condition coverage. There is a 24 month exclusion for pre-existing conditions, meaning any recent pre-existing condition will not be covered. We high recommend against purchasing this plan for anyone who is over the age of 50 years and is traveling to the United States. Purchasing this plan will not cover any pre-existing conditions. For more information on pre-existing conditions click here.