Diplomat Long Term: Frequently Asked Questions
What’s the difference between all of the plans for this product?
All of the Plans have the same standard benefits (i.e. Emergency Medical Evacuation, Repatriation, Emergency Reunion, Trip Interruption, etc.). The different plans allow you to choose which Medical maximum benefit limit you would like. The medical maximum limit, is what the policy will pay up to should you need to go to the doctor, urgent care or hospital.
Is this plan managed by INF?
This plan is managed by Global Underwriters, not the INF. INF Plans are underwritten by US Based Companies and have a 100% claims payment rate. Because we do not manage the Seven Corners plans, we do not have any insight on claims payments rates. We also do not produce the ID cards, certificates of insurance, or handle any of the claims for this plan.
Can I cancel this plan?
Less a $25 processing fee, a refund will be considered only when a written request is received by Global Underwriters Agency prior to the effective date of individual coverage. After the effective date of individual coverage, premium is considered fully earned and non-refundable. Partial refunds are not available.
Can I pay by check or credit card?
Yes, you can either request a paper application or complete the online process and choose the option ‘printing out your policy request’ on the payment page and following the provided instructions, or simply enter your credit card information to complete payment.
Who do I reach to out about claims questions?
You will have to reach out to Global Underwriters directly to find where this plan is accepted, where to submit reimbursements, and the check claims statuses. Global Underwriters can be reach at:
Global Claims Administration
3195 Linwood Rd, Suite 201
Cincinnati OH 45208
Inside US and Canada: 800-513-2981
Outside US and Canada: 513-533-1330
Will this plan cover pre-existing conditions?
This plan affords no pre-existing conditions whatsoever. We high recommend against purchasing this plan for anyone who is over the age of 50 years and is traveling to the United States. Purchasing this plan will not cover any pre-existing conditions. For more information on pre-existing conditions click here.